You never get a second opportunity for a first impression at your gym. Every small detail makes a difference.
One of the most powerful tools at your disposal is knowing their name and why they are coming into your gym.
Use your health or intake form as a first step to building connection with the new member by pre-filling in all details that you already know.
You’ll help them overcome “new gym anxiety” and start to trust you more as a gym business owner.
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